However wanting to obtain another person to help me with my concern. Have sent a information over the AA internet site which has a response that built no sense. Have called and been explained to to send out the information. I made an effort to reaction into the message that created no sense And that i obtained an e-mail again stating that the e-mail deal with I responded to is not really is use.
I'm sixty two many years old, and was on the flight from Orange County, Ca to Jacksonville, NC. All went nicely until I arrived at Charlotte,NC. For the reason that I'd wheel chair help I had been helped if not I think I wouldn't have already been. Just after two flight have been cancelled on that evening I wasn’t really confident what I'd do. But as a result of kindness of your respective staff members they wheeled me to buyer service equally instances, and finally upon obtaining the news that another flight wouldn't be scheduled until eventually the early morning on the 3rd they manufactured absolutely sure I'd a motel paid for by american Airways which I greatly appreciated. Getting alone was just a little Terrifying, but I created it by way of, and managed to get back on the airport at 5:thirty the next morning. And yet again this flight was cancelled at the same time. At this point I arranged to only go to a different town. On obtaining on that flight there was a electrical fire inside the cabin with the plane, and after currently being from the air for approximately 10 minutes it absolutely was rotated and we had been taken from the aircraft inside of a hurry.
I'm emailing this comment to you to ensure that AA may superior be capable of persuade personnel for being far more courteous when points go Incorrect.Purchaser service can make this kind of variation for those using your service.
On landing in Roatan on Feb fourteen, I figured out a piece of my luggage was continue to in Miami And they might have it on the airplane on another flight from Miami to Roatan, the subsequent Saturday!
I have provided an report that outlines your business as remaining the worst airline from the market which isn't some thing to generally be proud of. Based upon my encounter I'll say that I am in no way gonna fly with your company again, and neither will any person I do know. I have previously publically announced my frustrations with the airline on all the social networking web-sites.
the AA particular person in the AA terminal being pretty snide, when in reality I had finished everything in my Handle to receive towards the aircraft inside of a well timed vogue.
I've tried out reserving flights from Charlotte ,NC to Tobago. I am not able to reserve these flight on yours or US Airs Internet websites,even so I'm able to ebook them on Expedia and Travelocity. I didn’t want to ebook these by using a 2nd celebration.
I left LGA August 26, 2015 and possess my baggage assert ticket but will need a copy of my airlinet ticket due to the fact I arrived dwelling to discover my jewellery and purse had been missing from my baggage – I've filed a claim bu they want a copy of my ticket and I can’t locate it – can u send out me a replica of it or convey to me how I can discover it — almost everything else was in tact practically nothing disturbed other than these items and purse was laying of prime and jewelry was in side pocket
The worst working experience in my existence.Initially flight was delayed for 3 several hours since the flight attendants didn’t show up. Then we should run to catch our upcoming flight.After we get about the plane they convey to us we have no pilots and weren't permitted to get from the aircraft.
I lately flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. Among the list of stewardesses was a girl named Kim who were a stewardess for a very long time on American. I had been flying with my daughter and her 4 thirty day period previous baby and had various keep it up bags as well as a bag to the pumping and nursing bottles. Kim was fantastic, these types of a terrific help with a lot of things throughout our vacation which includes although not restricted to obtaining around the flight, getting the luggage in the overhead compartments, receiving us things we would have liked during the flight and receiving out from the flight with our baggage.
There is a middle aged African American female with a short hair Reduce and glasses at your Philadelphia Airport spot who refused to give me her comprehensive identify Once i asked for it due to her despicable Perspective. She ultimately advised me her identify was “D†and hid her web link title badge as she stated this. “D†isn't going to ought to have a occupation in consumer service and especially not in your first class sign in region where by I encountered her. As I rushed past the lengthy TSA line to your self service ticketing counter with only 40 minutes till my flight departed I had been joyful to discover there was a free of charge kiosk. I began to retrieve my reservation and halfway through this method “D†walked nearly me and reported “This is for top quality passengers only†I appeared up in the display screen baffled due to the fact there wasn’t any signal or indicator which the kiosks have been first-class kiosks and Furthermore I questioned how “D†knew I was or wasn't first-class and why she would make these kinds of an assumption. I replied “Justification me?†“D†condescendingly mentioned “These kiosks are for first-class travellers onlyâ€.
I flew from Tampa to Chicago inside of a 737. Thank you for Row 7 for handicap. In my eighty three decades I have experienced equally knees replaced, stroke, open up coronary heart surgery as well as other circumstances. Becoming six’four″ I really want the leg area. I made use of the restroom up front and also the 737 has a problem—access to the rest room bowl. The bathroom lid and seat should really not sleep when lifted. I needed to use my knee to maintain them up. As a result of curvature of the ceiling and the distance to the rest room I needed to angle my physique intensely ahead to employ the facility which intended I couldn't see what I was performing.
I just received from the cellular phone with Connie Sanders during the DFW Workplace. I requested for her title mainly because she was so variety and helpful to us. I have not often encountered somebody so helpful and caring. If all of your Reps could possibly be like her you would have a great airline.
I was energized to reach the 3 million mile stage on American Airlines and to be awarded a Process Wide upgrade. Whilst my spouse and I have a getaway vacation booked on American to Frankfort, Germany in April, I decided I want to use our Upgrade and also have An additional family vacation journey to London. This was not prepared, but due to improve we chose to have an extra vacation.